RETAIL STORE MANAGER
Position: Retail Fish Market Manager
Reports to Director of Operations
30-40 hours/week
Starting Pay Range: $20-$23/hour based on experience
Tre-Fin Foods is currently seeking an experienced and reliable manager for our retail fish market, attached to our processing facility in Ilwaco, WA. As a manager, you will be responsible for overseeing the day-to-day operations of our retail market, ensuring excellent customer service, managing inventory, supervising staff, and maintaining the cleanliness and appearance of the shop.
Responsibilities:
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Ensure excellent customer service by greeting customers, answering questions, and resolving any issues or complaints
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Manage inventory levels, order and receive products as needed, and ensure that products are properly labeled and priced
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Knowledge of proper product handling, customer service, and sales techniques
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Maintain the cleanliness and appearance of the shop, including display cases, floors, and equipment
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Ensure compliance with health and safety regulations and policies
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Handle cash and credit card transactions, balance the cash register, and make bank deposits
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Prepare sales and inventory reports for the owner
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Collaborate with team members on promotions, special events, and marketing strategies to increase sales
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Order supplies and inventory
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Manage ice sales and processing orders for charter boats and walk up fish processing
Requirements:
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High school diploma or equivalent
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Strong interpersonal skills
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Excellent customer service skills
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You have a current Washington Food Handlers card, or are willing to get the card before beginning work. https://www.foodworkercard.wa.gov/
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Have a current Washington State MAST permit, or are willing to get the permit before beginning work.
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Experience in retail or hospitality
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Knowledge of seafood products and the seafood industry is preferred
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Ability to work independently and as part of a team
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Ability to handle cash and credit card transactions accurately and efficiently
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Strong organizational and time management skills
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Ability to lift and carry heavy items (up to 30 lbs.) and stand for extended periods of time
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Availability to work flexible hours, including weekends and holidays
Benefits:
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We offer a competitive salary based on experience
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Employee discounts on seafood products
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Opportunities for training and career advancement
If you are a self-motivated and customer-focused individual with a passion for local seafood and retail sales looking for an opportunity in Ilwaco, WA, we would love to hear from you. If interested, please respond at info@trefinfoods.com to schedule an interview. We offer competitive pay and a great working environment.